Shipping policy
Processing Time
Orders are processed within [1–2 business days] after payment is received.
Shipping Times
Estimated delivery times:
- Standard Shipping: [3–5 business days]
- International Shipping: [7–14 business days]
Shipping costs are calculated at checkout.
Tracking
Once your order ships, you will receive a tracking number by email.
Delays & Lost Packages
Delivery delays may occur due to carriers or customs. We are not responsible for lost or stolen packages marked as delivered.
Incorrect Addresses
Please make sure your shipping address is correct before placing your order.
Contact
For questions, contact us at:
franjose@web.de
Website: www.franjosestore.com